My Credit Controllers
Sadly late and long payments persist, and whilst the Small Business Commissioner and the Government are trying to put measures in place to help, small businesses need champions on the ground.
We will never stop fighting for our clients, to pursue late/nonpayers and get their invoices paid.
Equally we will never stop talking about it at every opportunity, to debunk myths and inaccuracies, so that small business owners take proactive practical steps and precautions. Cash is our lifeblood. We need to talk about it more openly and reinforce our systems and operations to protect it. This is our commitment and our mission.
A Quick Intro
How My Credit Controllers help business'
Passion
Our passion is helping business' get paid on time.
Don't Worry
Worrying about unpaid invoices? Let MCC take that worry away.
While most small or medium sized businesses have a financial controller, they rarely have the scale to justify a full time credit control specialist. Many people feel awkward about chasing their customers to pay on time, and as a result it simply isn't done. Good credit control requires specialist skills together with the right systems and processes. Regular, polite contact with customers ensures that any issues are identified and resolved before the payment becomes due. My Credit Controllers was founded to help businesses like these get paid on time, every time.
Our staff are qualified Credit Controllers with a strong cash collection background in a wide range of businesses and industries. We work with businesses to help their cash flow by providing a full professional credit control service at an affordable cost.
Our Team
Dedicated professionals committed to your success.
Queen of Late Payments! Passionate about helping businesses get paid on time, love the challenge of collecting late payments! Founder of My Credit Controllers Ltd, Area Lead for FSB Lincolnshire.
Book a call with me >
Outsourced Credit Control Specialist | Enhancing Business Cash Flow & Reducing Aged Debts Passionate about empowering businesses to thrive, I specialise in outsourced credit control with a focus on improving cash flow and reducing aged debts. My approach blends proactive strategies with a commitment to building strong, supportive relationships with clients and their customers.
With a dedication to professionalism and persistence, I work tirelessly to ensure businesses receive what is rightfully theirs, enabling them to grow and succeed.
Book a call with me >
Biggest achievement while working at MCC:
Is creating and implementing reporting tools to help our team work more efficiently and have clear and simple reports for our clients.
Why is MCC making a difference:
We may be an 'outsourced' credit control function, but I feel that we become an important part of our client’s team. We all take pride in our work, and we all want to do our best for our clients and that really shows when you see how much we integrate ourselves.
Favourite part of their role:
Dealing with lots of different sectors, helping collect their monies and being part of a team.
Why is MCC making a difference:
Helping customers receive their money helps their businesses to expand and pay their bills!
Favourite part of their role:
Confirming payments for super old invoices & high value debt.
Why is MCC making a difference:
We’re just a great team! By having a single point of contact for each ledger, we can chase invoices prior to their due dates all the way through to legal proceedings, our clients can be confident that we will do everything possible to ensure payments are made in a timely manner!
Biggest achievement whilst working at MCC:
The improved collection rates on the accounts, this is always a personal achievement as well as a business achievement
Why is MCC making a difference:
Easing the pressures of the general debt chasing process and improving the cash flow of businesses so that they can concentrate on other matters whilst we take care of securing the monies they are owed
How did we start on our journey to helping small businesses recover over £350m in late payments?
Our Journey Through Time and Success
From business growth to developing free tools.
2013
Start of My Credit Controllers
In 2013 Samantha White , having long believed that small businesses need better help with collecting payment from customers, set up My Credit Controllers a new business offering Credit Control as a subcontracted service.
2015
Expansion of Business
We moved into our first office and expanded our team.
2016
Developing Tools to Further Help our Clients
My Credit Controllers has launched a new web tool to help affected businesses calculate the compensation they are owed by late-paying customers.
We think the right to add charges to late invoices should be more widely known. For that reason we’ve provided instructions for others who want to add the calculator widget to their own websites.
2018
We Grew AGAIN!
Credit control and debt recovery experts, My Credit Controllers Ltd has relocated to new, larger offices to accommodate the company's growth in staff numbers.
2019
Founder and Chief Executive Officer of My Credit Controllers, Samantha White has been elected Area Leader for Lincolnshire at the Federation of Small Businesses (FSB)
According to FSB Chairman, Mike Cherry, local volunteers provide the FSB with a strong campaigning voice – locally and nationally by drawing upon their own personal experience in business.
Working alongside FSB Development Manager, David Thorpe and to help deliver local and national objectives to support Members and their businesses across Lincolnshire, Samantha hopes that by appointing a woman as Area Leader, the FSB will encourage more women entrepreneurs to attend events
2020
Our headcount has grown three-fold since we first moved into Greetwell Place in 2016. Our new office space provides plenty of room for ambitious future growth plans, as well as better social distancing for staff during the current situation.
It's great news that we will be able to help more businesses with their credit control and bookkeeping. We work with clients of all sizes including small owner-managed companies, national membership organisations and large corporations.
2023
"I spend a lot of time talking to small business owners and managers, and find it suprising just how few have a good understanding of this critical business performance metric. When I show them how much cash is tied up in unpaid invoices and how much cash could be released into their business by working to collect payments more quickly, they are often convinced of the value of bringing in an outsourced credit control team to help either on an ongoing basis or short-term contract." - Sam White, CEO | Founder
October, 2023
I can’t quite believe that this October marks the 10th anniversary of My Credit Controllers Ltd! We have achieved so much, learnt from our mistakes and helped 1000’s of businesses get Paid on Time. I am so proud to share that over the last 10 years we have collected over £250 million in payments for our clients!!! Someone close to me suggested I take a step back and reflect on the journey this last decade as it is a momentous occasion, it is also a perfect opportunity to reflect on the journey so far. The idea for My Credit Controllers came about because of me working as a Financial Controller for a couple of companies and seeing the impact credit control had on their business. I have always been passionate about credit control and believe that it’s one of the most important roles in a business but for some reason it is often one of the most overlooked positions as well. Take it from me, not everyone can be a credit controller!
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October, 2023
We won the Heart of the Wolds business awards 2023.
"What an incredible couple of nights celebrating local businesses at the Heart of The Wolds Business Awards!
What made it even more special is that My Credit Controllers was awarded National Business of the Year We were beyond proud to be nominated, and to make it through as finalists was already a tremendous honor.
Winning was the icing on the cake! Well done #TeamMCC Huge congrats to all the finalists, and heartfelt thanks to the amazing organisers and sponsors who make events like these possible" - Sam White, CEO | Founder
2025
We’re excited to introduce our new credit control training and workshop packages, designed to empower businesses with the tools needed to enhance cash flow, reduce bad debt, and strengthen customer relationships. Tailored to meet your team’s needs, our expert-led sessions cover essential topics like debt collection techniques, setting credit limits, and managing overdue accounts. Find out more here
Customer Testimonials
Have a look at through what some of our great clients have said.
FAQs
Get answers to your most pressing questions about our debt collection services.
Commercial debt collection is the process of pursuing payments of debts owed by businesses. Our service ensures that debts are collected efficiently and professionally, minimising stress for all parties involved. We adhere to all legal guidelines to protect your rights.
Our debt collection process begins with a thorough assessment of the debt in question. We then initiate contact with the debtor to negotiate a repayment plan that suits both parties. Throughout the process, we maintain clear communication with you to keep you informed.
Our fees are competitive and based on the amount collected. We offer transparent pricing with no hidden costs, ensuring you know exactly what to expect. Contact us for a tailored quote based on your specific needs.
Yes, debt collection is legal, provided it is conducted in accordance with relevant laws and regulations. Our team is trained to follow ethical practices while collecting debts. We prioritise compliance to protect both your interests and those of the debtor.
The duration of the debt collection process can vary depending on the circumstances. Typically, we aim to resolve debts within a few weeks, but more complex cases may take longer. We will keep you updated throughout the process to manage your expectations.
AAT
Licensed and regulated by AAT
under licence number 1003816
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