credit control and debt collection enquiry
CreditXS commercial debt collection service

Credit Control Services
for RHA Members

How much money are you owed by your customers?

Have you checked your overdue invoices lately? Every pound that your customer hangs onto for longer than their agreed terms is a pound that isn't working for you, a missed opportunity to expand, time wasted on the phone explaining to suppliers why you can’t pay them just now, or even worse a letter from the bank manager with a big charge on it for going over your business overdraft.

The longer the debt remains unpaid the more difficult it becomes to collect and the greater the risk you may get caught with a bad debt. Margins in this sector can be very tight - a business earning net profit of 2% would need £500,000 more turnover just to cover an unpaid debt of £10,000.


It is with this in mind that we have teamed up with the Road Haulage Association to create RHA Credit Control, a Business Bureau service to help members improve their cash flow through better debt book management.

After consulting with RHA members, three tailored packages have been developed and are offered at special discounted rates.

Option 1 : Cash Boost

A short-term project to help you spring-clean your aged debtor list of old, unpaid invoices. Send us details of old debts and we'll get to work - collecting cash directly into your own account. It's no-win no-fee so if you have debts that you are ready to write off, then there’s nothing to lose.

More details ▶︎

  • The fee is a small percentage of successfully collected monies (no-win, no-fee)
  • Late payment interest and compensation can be added to the debts if you choose
  • A one-off project rather than an ongoing overhead
  • Normally runs for 2-3 months
  • Ideal in the run up to your year end

RHA Members Fee Structure

Total Value of Invoices in Project Success Fee (% of monies collected)
Up to £50k 4%
£50-250k 3%
>£250k 2%

My Credit Controllers reserves the right to adjust fees for clients with unusually large numbers of debts of low individual value.



▶︎ Contact RHA Credit Control on 01522 300 207
▶︎ Or email us on: rha@mycreditcontrollers.co.uk

Option 2 : Pay-as-you-go Credit Control

Continue to look after credit control yourself but get help from us with those occasional late or hard-to-collect invoices. Rev up the performance of your in-house cash collections team with free training and online resources.

More details ▶︎

Submit invoices for collection by our team any time of day or night and track progress on our CreditXS portal. Our professional credit controllers will work to collect these payments direct to your account with a polite, but persistent programme of direct contact with your debtor backed up by the credible fallback position of taking court action.

More details on how the portal works can be found here, but be sure to use the links from this page and fill in your RHA membership number to access special RHA pricing.

  • Use the CreditXS portal for invoices you're struggling to collect
  • There's no minimum value
  • The fee is a small percentage of successfully collected monies (no-win, no-fee)
  • If you have old debts that you are ready to write off, then there’s nothing to lose
  • Late payment interest and compensation can be added to the debts if you choose
  • Online tools and training to ramp up the performance of your in-house team

RHA Members Fee Structure

Days late when submitted Success Fee (% of monies collected)
Invoice not late 0.75
0-30 3.2
31-90 4.8
90+ 8.0


▶︎ Submit Invoices for Collection Now on the CreditXS Portal
▶︎ Free Online Training and Resources for RHA Members

Option 3 : Fully Outsourced Credit Control

Our fully featured offer is an outsourced credit controller that becomes an integrated part of the finance team for you on an ongoing basis. By working on invoices even before they become due – ensuring that debtors have received all necessary paperwork, issuing statements, and contacting the debtor to get a payment date you will benefit from improved cash flow and less delay to payments and reduced risk of bad debts.

More details ▶︎

  • Simple monthly fixed fee up to £350k collections per month
  • Reduce staff numbers by outsourcing
  • Can be used to provide maternity or sickness cover for larger businesses

RHA Members Fee Structure

Annual Turnover Fee
Up to £175k £250 monthly fixed fee
£175-350k £500 monthly fixed fee
>£350k 2% of collections

My Credit Controllers reserves the right to adjust fees for clients with unusually large numbers of debts of low individual value.



▶︎ Contact RHA Credit Control on 01522 300 207
▶︎ Or email us on: rha@mycreditcontrollers.co.uk