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Small Business Commissioner

Bombardier Criticised for Payment Practices

February 14 2020


One of Philip King's first actions since being named as interim Small Business Commissioner has been to single out global aviation and rail transport giant Bombardier for the way it treats small supplier companies. In a report published on Thursday, the British arm of the corporation was criticised for failing to settle invoices on time, leaving many small companies waiting for their money.

The report finds that Bombardier pays 61% of suppliers outside of the agreed payment terms and takes an average 116 days to settle invoices. After the intervention of the government payments watchdog, the complainant, Alistair Hugo Catering and Events, had invoices totalling 5,600 paid, including one paid 223 days late. Bombardier have agreed to review their systems and will report back to the Small Business Commissioner within 60 days.


Philip King said

" Bombardier Transportation UK Ltd claim to have robust procurement and payment systems in place, but those systems proved to be ineffective on this occasion. "


Samantha White, CEO of My Credit Controllers, said

" Don't leave it as long as this unfortunate company to get your invoices paid. From monthly credit control to our online service for chasing individual debts from companies large and small - we can help improve your business cash flow. "


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