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If you have an overdue invoice, use this calculator to find out how much interest and statutory compensation you can add to the bill.
What is Credit Control, and why is it so important to a business? Making sure your customers settle their bills on time can unlock the potential of your business.
Business debt collection is not about big blokes with baseball bats. Learn more about the professional approach to recovering late commercial payments.
If we've contacted you about a payment on behalf of a client, this article explains what to expect and how to respond
How old can an invoice be and still be valid for collection? Is there a time limit beyond which you can no longer chase a customer for payment?
How long after you delivered your products or services to a customer can you issue your invoice? Is there a time limit beyond which you cannot send an invoice?
Are you keeping tabs on the financial health of your customers? This article gives a list of early warning signs that you should be on the lookout for.
Recent legislation has made it possible to claim interest and costs from late payers. You can ask your debtor to pay the costs of recovering the debt and interest.
our customer has taken you to the end of your tether and used every excuse in the book. What should you look when turning to a debt collector for help?
Tips on how to deal with a customer that disputes your bill and won't pay you.
Just how much do you know about the companies you're doing business with? Credit account application forms - this article gives advice and best practice on what to ask your new customer before giving them credit.
A company that owes you money stops taking your calls and responding to emails. How can you find out whether it's folded?
Why it's important, and how to improve it.
...and what to do about them.
Our handy infographic shows how to make sure your invoice is a proper legal document. A poorly written invoice can make it difficult to recover an overdue debt.
What may seem like more paperwork to an SME is actually a crucial part of ensuring you get paid on time and without dispute.
What's involved in taking a bad debt to court and seek a County Court Judgement (CCJ) for them to pay your invoice. We describe the process and costs.
How does the process of administration and liquidation work for a business and what should you do to avoid getting caught. Tips and suggestions for what to do if you find yourself with an unpaid invoice from a business in administration.
As a business goes through insolvency, public notices will help you understand what's going on. We explain what the announcements mean.
If a customer has not paid you, are you within your rights to go an reclaim the goods you supplier them? What can you do with your terms and conditions of sale to give yourself more cover in these circumstances?
Five reasons to consider subcontracting this specialised business function.
What to look for when selecting a bookkeeper to work for your business.
Invoice factoring and invoice discounting offer improved cash flow. We explain how they work and examine the pros and cons of this form of finance.
Can you afford a credit controller? Can you afford not to have a credit controller?
What is trade credit and why do companies extend it to customers?
Don't let your cash become a gift to customers at this time of year.
Is it a good idea to use social media such as Twitter or Facebook to publicise that a company hasn't paid my bills?
How arms-length debt collection can improve your relationship with key customers.
If your employer owes you money, how should you go about getting paid? Can you use a debt collector to get your unpaid salary?
One consistent characteristic of a successful business is that it manages its money effectively.
What are the rules governing debt collection?
What does this legal term mean, why write it on a letter?
A list of payment terms from invoices and their abbreviations.
Sources of information on the finances of overseas businesses.
Trade associations often have a difficult time encouraging their members to pay their annual subscription invoice in a timely way.
In 2014, the Solar Trade Association (STA) took up a partial debtor book credit control service with My Credit Controllers. The impact was so impressive that for 2015, a full debtor book service agreement has been signed.
The case study shows the improvement that professional credit control made to the cash flow of the association.